The Payroll Office processes salary and wage payments to all staff, faculty and student employees timely and accurately; processes and remits deductions for federal and state taxes, retirement and other withholdings; and processes and remits payments for employee benefits. They also maintain records and reports required by the college, federal and state governmental agencies pertaining to personnel paid through the payroll system.
Frequently Asked Questions
Q. I am a new employee, when do I get paid?
A. Part-time (PT) employees are paid in arrears for time worked the previous month. The PT payroll pays stipend pay and hourly pay instructors and all hourly staff employees, such as lab assistants, tutors, federal work studies. The Monthly (MO) payroll includes all full-time and part-time salaried Faculty and Staff, (Exempt & Non-Exempt).
Q. When is payday?
A. Payday is always the last workday of each month. The dates for payroll are located in Other Benefits area of the Total Compensation section in WebAdvisor. The December pay date is set forth by the Office of State Controller.
Q. How do I change my tax withholding?
A. You will need to complete a new Federal W-4 form and State NC-4 and received in the Payroll Department by the 15th of the month. Any Tax forms received after that date will go into effect on the following month’s payroll. Forms can be found on the Faculty & Staff Forms web page.
Q. How do I change my address?
A. All employees, faculty, or student employees submit Employee Change of Information form to Human Resources. It is very important that you keep your address up to date! Forms can be found on the Faculty & Staff Forms web page.
Q. I want to change the benefits that are withheld from my paycheck. Who do I contact?
A. Any benefit changes must be done through Payroll & Benefits Specialist in the Payroll Department. Any changes for benefits, deductions or tax withholding must be received in the Payroll Department by the 15th of the month. Any changes received after that date will go into effect on the following month’s payroll. If you have general questions about benefits and deductions currently being withheld, the Payroll Department can help you.
Q. Can I have my paychecks direct deposited into a checking or savings account?
A. Effective April 2009, Craven Community College mandated that all employees’ paychecks be direct deposited to a checking or savings account. All new employees must complete the “Direct Deposit” form, attach a voided check, and submit with the New Employee Packet to Human Resources as soon as they are hired by Craven CC.
Q. Why is a VOIDED check required and not a Deposit Slip?
A. The Routing number that appears on the deposit slip is not the same number that appears on checks. The routing number that appears on the checks is the correct routing number for the accounts.
Q. What do I put in the amount section of the Direct Deposit form if my paycheck is different each month?
A. If you are using one account number, then 100% of the paycheck will be deposited. The amount section is used when there are 2 or more accounts that will have deposits, such as a savings account and a check account.
Q. I have a Checking Account but I do not use checks. What do I need to do?
A. Employees with a Checking Account, but do not use checks, will need a letter prepared by their Banking Institution with their Routing number and Checking Account number. The letter from the Banking Institution will need to be attached to the completed Craven CC Direct Deposit form.
Q. I have a Savings Account, so what should I do?
A. Employees with a Savings Account need a letter prepared by their Banking Institution with their Routing number and Savings Account number. The letter from the Banking Institution will need to be attached to the completed Craven CC Direct Deposit form.
Q. I do not have a either Checking or Savings account. What should I do?
A. Employees that do not have either a Checking or Savings account, need go to a Banking Institution and open either a Checking or Savings account. Then they will need to get a letter prepared by the Banking Institution with their Routing number and Checking or Savings Account number. Effective April 2009, Craven Community College mandated that all employees’ paychecks be direct deposited to a checking or savings account.
Q. What if I move from one Bank to another?
A. Employees that open a new account at different Banking Institution need to complete a new direct deposit form and turn it in at the Payroll Department by 15th of the month to allow the college reasonable time to act on it. If the form is received after the 15th of the month, the payroll will be deposited in the account on file, not the new account.
Q. I had to close my bank account. What will happen to my direct deposit?
A. You must inform the Payroll Department immediately. Depending on when you inform us of the account closure, we may or may not be able to stop the direct deposit. If the direct deposit has already been sent, we will issue a replacement check when the bank has returned the funds to us. You should also contact your bank. If you have opened a new account with them, they may automatically deposit your funds to your new account.
Q. What is my User ID and password for WebAdvisor?
Before logging in for the first time, you will set up your password. Follow these directions: WebAdvisor Password Setup/Reset Tutorial – (pdf). The User Id cannot be changed. Please record your updated password in a safe place.
Q. How can I get a copy of my paystub?
A. With direct deposit, employees can view and print their paystub 3 days prior to payday by logging on to the college’s website, then select the tab labeled WebAdvisor.
Q. How will I receive my W-2 in January?
A. W-2’s will be available online via WebAdvisor to any employee who has given consent. To consent click on WebAdvisor and follow the easy instructions. If the employee has not consented to receive the W-2 online or is no longer employed at Craven Community College, the W-2 will be sent via U.S. mail by January 31. It will be mailed to the primary address on file at the college; therefore, it is important that all employees notify the college of any change in address. All address changes are made in the Human Resources department.
PrimarySabra J. Smith
Payroll & Benefits Specialist
Brock Admin Bldg. 207-D
Craven Community College
800 College Court
New Bern, NC 28562