Academic Support Services

Academic Support Center

An Academic Support Center (ASC) is located on both campuses. The New Bern ASC is in Ward Hall, Room 100. The Havelock ASC is in the Redd Building, room 131. Both centers offer one-on-one tutoring sessions, group tutoring sessions, and virtual tutoring appointments for many subjects.  Additionally, organization, time management, and study skills are offered to students, along with study groups, workshops, writing and research assistance, placement test preparation, technology support and access to computers and printing. Students are strongly encouraged to take advantage of the resources available to assist in their learning. 

Student Help Desk

The Student Help Desk is available in the Academic Support Center on the New Bern campus.  Student Help Desk Technicians are available to assist students with basic computer and technical needs, and we are committed to providing detailed resolutions and general information to assist with common problems.  The Student Help Desk is the student resource for resetting passwords to email, Moodle, and other college systems.  Technicians are available in the Academic Support Center during normal college operating hours and provide online assistance Saturday-Thursday from 6:00 pm to 9:00 pm.  Students can contact the Help Desk by dialing 252-638-7212 or by submitting a helpdesk ticket after hours to

Disability Services

The College is committed to working with students with different learning styles and those with documented learning disabilities.

If a student believes that disability-related issues have affected or may affect academic progress, he/she may voluntarily supply documentation that reflects the current condition of the disability and its specific impact on educational experiences to the ADA Coordinator. If the student supplies such documentation, the College will keep it confidential and use it only as part of efforts to increase access by individuals with disabilities in accordance with ADA mandates. If a student chooses not to supply this information, he/she will not be eligible for accommodations.

Students must complete the Student Request for Accommodations Form and submit the required documentation to the ADA Coordinator in Ward Hall, Room 108 to begin the ADA Accommodation Award process.

Because every individual service, program, and activity is different, accommodation decisions are made on a case-by-case basis. It is the College’s policy to afford disabled persons every reasonable opportunity to receive the benefits and services provided by the College and to succeed. The College strives to keep the lines of communication open between students with disabilities who require reasonable accommodation and those instructors and other College personnel who are responsible for the services, programs, and activities.


Godwin Memorial Library is located on the New Bern campus and offers resources to meet the curricular and instructional needs of Craven Community College students, faculty, and staff.  The library’s mission is to meet the informational and leisure needs for the development of lifelong learners.  Services include access to electronic resources, audio and eBooks, teaching support, study rooms, computers and more. 

Users may also arrange to get materials from other institutions through our interlibrary loan system. Additional resources are available online through Craven CC’s library website.

Affiliation with the college is not required for library usage. Anyone who lives in Craven County and is over the age of 18 may apply for a library card and borrow items.

In addition to Godwin Memorial Library, the College partners with the Havelock Public Library that is located on the Havelock campus to ensure students on both campuses have access to library resources.  This library often houses reserved materials specific to courses offered in Havelock.

Testing Center

Craven Community College maintains Testing Centers on the New Bern, Havelock, and Cherry Point campuses.  Each office administers a variety of tests for students and community members.  Make up exams, testing accommodations, and a large variety of official certification tests are available.  The New Bern Testing Center is located on the second floor of Barker Hall.  The Havelock Testing Center can be found in the Redd Building, room 131.  The MCAS Cherry Point Testing center is in the Jerry Marvel Training and Education Building on base.  The Cherry Point Testing Center offers testing services to military personnel, family members, students, and civilians associated with the base.  Each Testing Center maintains a variety of operational hours.

New Bern Testing Center Hours

Fall and Spring  Hours
Monday-Thursday  8 a.m. to 7 p.m.
Friday   8 a.m. to 2:30 p.m.
Summer Hours
Monday-Thursday 8 a.m. to 7 p.m.
Friday  Closed

Havelock Testing Center Hours

Fall and Spring  Hours
Monday-Thursday  8 a.m. to 6 p.m. (by appointment)
Friday   9 a.m. to 2:30 p.m. (by appointment)
Summer Hours
Monday-Thursday 8 a.m. to 6 p.m. (by appointment)
Friday  Closed

MCAS Cherry Point Testing Center

Monday and Thursday 9 a.m. to 2 p.m. (by appointment).

TRIO Student Support Services

Student Support Services is one of the nine federally-funded TRIO grant programs, distributed to institutions through a competitive grant competition, sponsored by the Department of Education.

Funds are awarded to institutions of higher education to provide opportunities for academic development, to assist students with basic college requirements and to motivate students toward the successful completion of their post-secondary education.

Craven Community College’s program is funded to assist 186 qualified and deserving program eligible students. The goal of TRIO Student Support Services is to help students successfully transition into college and progress to graduation and/or transfer. Assistance to program participants is provided through a number of free one-on-one and group services. Student Support Services offers:

  • Academic tutoring
  • Advice and assistance in post-secondary course selection
  • Information on the full range of financial aid programs, benefits and resources for locating public and private scholarships
  • Assistance in completing financial aid applications,
  • Education or counseling services designed to improve financial and economic literacy,
  • Assistance for students enrolled in two-year institutions and applying for admission to, and obtaining financial assistance for enrollment in four-year programs.

Eligibility for TRIO Student Support Services is determined by federal regulations. To qualify, a student must be a U.S. Citizen or permanent resident and meet one of the following criteria:

  • Be a first-generation college student (neither parent has a bachelor’s degree), and/or
  • Low income (meet federal income guidelines), and/or
  • Have a documented disability

For additional information, contact 252-638-1236.

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