Course Info

Workforce Development offers a wide variety of non-credit courses and programs. Curriculum credit will not be awarded, but in most programs continuing education units (CEUs) are awarded. Additionally, many of the courses lead to state or nationally recognized credentials, licensing or certification. Programs are developed and offered based on the community’s expressed needs in workforce/occupational training, upgrading of work skills and vocational improvement. Please contact the College if you have a specific request for a course.


Any adult is eligible to attend classes offered on campus or at any of the several adult education classroom areas used by the College.

Any student admitted to class must be at least 18 years of age. A minor 16-17 years of age may be admitted with parental permission required unless married or emancipated or serving in the military.

Individuals having special high school education needs who do not meet the above requirements may be assisted by special agreement between local public school officials and the administration of Craven Community College.


The registration fee for Occupational Extension courses ranges from $70.00 to $180.00 depending on the number of class hours. There is no charge for job-related courses for law enforcement, fire fighters, and rescue personnel for those that qualify. The tuition charged for Workforce Development/ Occupational Extension Courses is determined by the North Carolina State Board Code. A charge/fee may be necessary in some courses for class supplies and liability or accident insurance. Workforce Development fees are subject to change for the duration of this catalog. Self-supporting registration fees vary, and there are no fee exemptions for self-supporting courses.

Class Locations

Workforce Development classes are offered at the New Bern and Havelock Campuses and the recently established Volt Center, located at 205 First Street in New Bern. Classes can be held at locations away from the Craven Community College campuses where suitable locations can be arranged and student interest justifies the classes. Classes have been held in schools, community centers and businesses. Classes are also offered through distance education platforms.


Students are expected to attend class regularly.
Attendance records are maintained by class instructors. Students must usually attend a minimum of 80% of class hours in Occupational/Workforce Courses in order to receive Continuing Education Units (CEUs). Some Occupational/Workforce courses require 100% student attendance in order to receive CEUs. Regular attendance helps maintain continuity in classroom work, justifies the existence of the class, and assures the student of accomplishment.


Workforce Development classes are announced by published schedules and web pages during the year. In addition, Workforce Development classes are scheduled when a need for the class is established, space exists to teach the class, and an instructor is available. Tailored training courses can be scheduled by request. The programs do not begin and conclude on a semester schedule as curriculum programs do. Classes in most subjects can be arranged upon request in most cases; however, the College reserves the right to postpone or cancel classes due to insufficient enrollment.

Refund Policy

Students in Occupational Extension classes may request a registration fee refund by filling out an official withdrawal/refund request form in the Workforce Development office at the New Bern Campus or Havelock Campus offices.

The student will be eligible for a 100% tuition refund if he/she officially withdraws from the class(es) prior to the first class meeting.

The student will be eligible for a 100% tuition refund if an applicable class is cancelled due to insufficient enrollment without completing the request form.

The student will be eligible for a 75% tuition refund if the student officially withdraws from a class that has begun if the official withdrawal from the class is prior to or on the 10% point of the scheduled hours of the class.

The student will be eligible for a 75% tuition refund if the student officially withdraws from a contact hour class prior to or on the 10th day from the first class meeting.

All registration fee(s) for the course may be refunded to the estate of the deceased if the student, having paid the required registration fee for a course, dies during that course (prior to or on the last scheduled class day).

Additional provisions of the refund policy, including those regarding self-support classes and student fees, are available upon request.


Completion certificates are awarded to students meeting requirements for most Workforce Development classes and programs.

Continuing Education Unit (CEU)

The Continuing Education Unit (CEU) was designed to recognize and record individual and institutional participation in nontraditional studies and special activities. The CEU meets the need in Workforce Development education for uniformity in the planning of educational experience for technical and professional people, who seek to improve their competency and skill levels through staff development type training.

Craven Community College has adopted the CEU as a system for record keeping and quality control in programs of educational activities in Workforce Development.

Official Withdrawal from a WFD/CE Course

To withdraw from a WFD/CE course, a student must complete the WFD/CE withdrawal form.

The coordinator of the course you are taking has access to the form. The student will have to discuss withdrawing with the coordinator. If the student is attending the WFD/CE course on a scholarship, it may impact you financially so be sure to speak with the coordinator of the course. Additionally, withdrawing may impact future scholarship offerings.

If you are a student using VA benefits, there may be penalties and you will need to let the campus VA Representative know that you have dropped the course.

Veteran’s Benefits and Workforce Development

Eligible veterans and dependents of disabled or deceased veterans are invited to take advantage of the College’s educational offerings. The College cooperates with the Department of Veterans’ affairs (DVA) and the North Carolina State Approving Agency in assisting eligible veterans/dependents with their education benefits.

Students may contact our School Certifying Official's office at 252-638-7231 or 252-638-1064, or visit Craven CC’s Military Affairs Resources webpage for more information regarding all military benefits.

Not all courses in Workforce Development are approved for use with Veteran’s Benefits. Workforce Development students interested in using their VA Benefits with a Workforce Development course must work with the Veteran’s Affairs office or the Military Affairs Resource Center at one of the numbers posted above, or in-person, to ensure that their Veteran Benefits are current and they have all necessary paperwork. Students using their VA Benefits will not be allowed to register to Workforce Development VA approved courses until they have been approved by the Veterans Affairs Office or the Military Affairs Resource Center Coordinator. Workforce Development has the following courses approved for use with Veterans Benefits:

  1. Barbering Concepts
  2. Commercial Driver’s License (CDL) Class “A”
  3. Federal Aviation Administration (FAA) Airframe and Power Plant Mechanics Course
  4. National Center for Construction Education and Research (NCCER) Heating, Ventilation and Air Conditioning (HVAC) Levels 1-4
  5. National Center for Construction Education and Research (NCCER) Welding Certification Levels 1-4

For a complete listing of these course schedules, refer to the college website's Workforce Development course page.

Note: The tuition rates for Workforce Development courses are determined by the North Carolina Legislation and the North Carolina Community College System Office. The rates are subject to change at the beginning of the North Carolina State government fiscal year which begins July 1.

Grade Descriptions

Many of the course grading schemes in WFD/CE are set by the certifying organization such as NCCER, NC DOJ Standards and Training, Office of the State Fire Marshall, Office of Emergency Medical Services, NC Real Estate Commission, Federal Aviation Administration, etc. In these courses, WFD/CE must abide by the grading scheme prescribed by the certifying body. In all other courses, the below grading scheme will be followed and may be the same in some certification courses:

Letter Grade

Letter Definition


Quality Points/GPA



Successful mastery of all course requirements as specified by the instructor or certifying body.




Successful completion of all course requirements as specified by the instructor or certifying body but student is waiting to take the certification exam.




Student failed to successfully meet the course requirements as specified by the instructor or certifying body.  Not qualified to take certification exam.



Incomplete Grade

Temporary grade assigned at the discretion of the instructor.  Student had extenuating circumstances and did not complete a written exam, performance module/lab or a requirement needed for certification.




Failure to successfully complete all course requirements as specified by the instructor.  Only award this grade if certifying agency prescribes it.




Official withdrawal from the course.  Student must complete course withdrawal form with the coordinator.  The Withdrawal grade is given to distinguish that the student voluntarily withdrew and did not just quit coming to class with no explanation.




Seniors (65 and older) can “Audit” courses in WFD/CE.  Seniors do not have to pay tuition but no certification can be awarded nor a grade.  Those “Auditing” courses are required to pay any course fees if applicable.



Automatic Withdrawal

Instructor withdrawal of the student from course for excessive absences.  Typically awarded after the student has missed beyond 20% of the class scheduled hours with no communication with the instructor.



Never Attended

This would apply to courses where no refund is available once registered such as Motorcycle Safety: Basic Rider Course.


It is the student’s responsibility to contact the coordinator regarding work to be completed for the removal of the “I” grade. The student must work with the coordinator of the course to determine a number of days the students has to complete course requirements to receive a grade of “P”.  If the student doesn’t complete in the time specified by the coordinator or certifying body, the grade will be changed to a “U”.

Students must attend 80% of scheduled class time in order to receive a passing grade. Once a student has missed more than 20% of scheduled class time, the student will receive a grade of “AW”.

Career Courses

You can learn new job skills or upgrade your current knowledge and ability through Craven’s Workforce Development training programs. We offer a wide variety of courses, whether it is traditional, online, or hybrid. These courses are intended to provide training to upgrade a person’s skills or qualifications or assist in preparing an individual for a new career. These classes can be a single course or a series of courses designed for a specific job area.

A variety of courses are also offered to our military partners at MCAS Cherry Point for the purpose of enhancing and updating individual skills. Additionally, these courses provide military family members an opportunity to acquire new skills, making themselves marketable to the local economy.

Business and Technology

Workforce Development partners with businesses, organizations, and the military to provide customized, high quality programs, services, and courses. These programs can be tailored by topic to meet training needs by customizing any learning experience to fit any unique requirements.

Craven Community College delivers quality programs and services to satisfy a variety of business and employee needs in the areas of computer, office, personnel, and soft skill training. Courses are designed for adult learners and offer modern methods, skills reinforcement, and active learning. Lively, hands-on and informative, the courses are guaranteed to solve a variety of workplace challenges.

Environmental Safety Programs

The Environmental Safety Programs support the economic development efforts of the State of North Carolina by providing education and training opportunities for eligible businesses and industries.

These courses are a fundamental overview of the recognition and avoidance of unsafe conditions on the job sites, plant operations, retail stores and food service facilities and will provide the student with a basic understanding of OSHA regulations, enforcement, and compliance for environmental standards. Topics include discussions of the OSHA standards that relate to safety management, hazard recognition, the inspection process, required safety programs and areas of general industry most often cited.

We offer courses that address OSHA regulations regarding employees entering, working, or exiting those workplaces which may present physical or health hazards or contain a hazardous atmosphere. Courses will also teach service and maintenance personnel the basic fundamentals and procedures of the OSHA Lockout/Tagout standard and the importance of energy control and isolation in the safe service and maintenance of equipment.

Human Resource Development (HRD)

The Human Resource Development Employment Readiness Program provides short-term pre-vocational training and counseling for unemployed, underemployed, those laid off and those looking to make a career change, entering the workforce or beginning new careers. The content focuses on how to find and keep a job along with career explorations. Our instructors teach students to assess their strengths and weaknesses, develop problem-solving and communication skills, develop a positive self-image, improve academic skills and understand the dynamics of interpersonal relationships. Students also learn how to successfully market themselves to potential employers.

Health Programs

Craven Community College health care training plays an active role in the continuing education of the citizens of Craven County and surrounding areas desiring to prepare themselves for employment in the ever-evolving health care field.

Workforce Development health care programs provide courses for those who need to train, retrain, and update themselves in a health care field or professional area. The Workforce Development programs offered are of the highest quality both in classroom/lab and clinical instruction.

Public Safety Programs

Through the Public Safety program, we deliver training in the areas of Emergency Medical Services, Fire Services, and Law Enforcement. Students are able to obtain certifications that lead to initial employment or advancement. Students in these courses qualify for tuition waiver based on affiliation with an authorized volunteer, municipal, county or State organizations.

The Emergency Medical Service Program provides certification in CPR, First Aid, Medical Responder, EMT (Emergency Medical Technician) and Paramedic. Continuing Education is available to rescue squads, ambulance services, fire departments and law enforcement agencies. CPR and EMT re-certification classes are also offered. Fee-based classes in this program are available to interested citizens, business, industries and church groups. Classes are held on campus, online and throughout the county.

Our quality Fire and Rescue Training includes Fire Fighter I & II Certification Courses, NC Technical Rescuer, Rescue Specialties: Trench, Confined Space, Collapse, Ropes, and Water. We offer various other courses to help fire fighters fulfill the requirements and the needs of their respective departments (both volunteer and paid). Our skilled instructors ensure safe, innovative, and informative classes.

The Law Enforcement Training Programs are designed to train and upgrade personnel in basic law enforcement, detention officer, 911 Telecommunicators, and firearms. From a pool of state and local instructors, we work to meet the training needs and desires of law enforcement departments within Craven County.

Customized Training Program

The Customized Training Program supports the economic development efforts of the State of North Carolina by providing education and training opportunities for eligible businesses and industries.

The Customized Training Program is designed to make a difference in an organization’s bottom line, whether the organization is creating jobs, investing in new machinery and equipment or streamlining processes for efficiency.

Customized Training Program resources may support training needs assessment, instructional
design, development and delivery. With our team of experts, we create customized media development, including process manuals, orientation and process DVDs and interactive learning solutions. We offer a proven design process that is repeatable and ensures the development of high-quality learning solutions including classroom, lab and on-the-job training, and computer-based interactive programs and immersive 3-D simulation.

Small Business Center

The objective of Craven Community College’s Small Business Center (SBC) is to increase the success rate and the number of viable small businesses in Craven County by providing high quality, readily accessible assistance at no cost (or very low cost) to perspective and existing small businesses in the form of workshops, counseling, networking and resource referral.

SBC’s Resource Center provides workspace, free computer and Internet access, printer and access to resources.

For more information, visit the SBC website or call 252-638-1166.

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