The mission of Financial Services is to provide quality support services to internal and external stakeholders with a focus on accuracy, accountability, timeliness, efficiency, professionalism and integrity.
The vision of Financial Services is to meet the financial and accounting needs of a diverse and dynamic campus community with quality performance focusing on improving efficiency and productivity while maintaining accountability and transparency with quality performance and in a professional, innovative and service-oriented manner consistent with the values of integrity, quality, respect and trust.
Financial Services consists of the Director of Financial Services and Purchasing, the Student Accounts Office, Accounts Payable, Payroll & Benefits, Travel, Fixed Assets Entry and Inventory and Purchasing.
Payroll and Benefits
Student Accounts Office
New Bern Campus
Student Center, Room 103 (Across from One stop)
Monday, Thursday and Friday, 8:00 a.m. – 5:00 p.m.
Tuesday – Wednesday, 8:00 a.m. – 6:00 p.m.
Redd Building, Room 104
Monday – Friday, 8:00 a.m. – 5:00 p.m.
Student Payment options
Approved Financial Aid (Scholarships, Grants, Loans, etc.) are applied automatically to your student account. If your Financial Aid award does not cover ALL of the tuition and fees, you MUST make payment arrangements for the outstanding balance.
You can review your Financial Aid award status via WebAdvisor.
Online payment is currently available for Curriculum and certain Continuing Education classes, select Continuing Education – (ConEd) for Registration and Payment information pertaining to Continuing Education classes.
VISA, MasterCard, Discover and American Express are accepted. Debit Cards with VISA or MasterCard logo are also accepted.
One time Payment: Select Make a ONE Time Payment to make a payment to your account/bill.
Payment Plan: Select Student Payment Plan to review/enroll in the student payment plan.
Cash, Checks, Money Orders, VISA, MasterCard, Discover and American Express are accepted. Debit Cards with VISA or MasterCard logo are also accepted.
Sponsorships and Tuition Assistance – Original authorizations/vouchers from the sponsoring agency must be provided to the Student Accounts Office at time of payment. If authorizations/vouchers from the sponsoring agency are used for multiple semesters, you MUST notify the Student Accounts Office in person or via phone call to apply the charges.
Tuition and Fees
Select Tuition and Fees Information to review tuition information.
Select Refund Policy to review the refund information.
Return Check Policy
The college imposes a service charge for checks that are returned. The returned check fee of $20.00 went into effect on July 17, 2002. In addition to the fee, for a period of one year from the date of payment for the returned check, we will not accept a check as payment on the student’s account for which the check was originally written. The only forms of payment accepted during the penalty year are cash, certified funds, and credit card.
We do not redeposit returned checks. When the college receives a returned check, the check writer is notified by certified mail and given 10 calendar days to settle the debt by cash, certified funds, or credit card. Fifteen days from the letter, the check will be turned over for collections through Craven County District Court or other means available to the College.
If you know that a check is going to be returned and you come by the Student Accounts Office and pay the check before the bank returns it, we will waive the fee and penalty. The check will be mailed to you once it is received from the bank.
Any unpaid balances will be turned over to a state-contracted agency and the N.C. Department of Revenue pursuant to N.C.G.S. 105A, the Set-off Debt Collection Act, for Collection.
- A valid picture ID is required to pick up checks (drivers license, military ID, student ID, employment ID, etc.).
- Checks are released to the payee only (not to the spouse, child, parent, friend, etc. unless they possess a current power of attorney for the payee).
- All financial aid distributions (PELL, SEOG, grants and scholarships) will be sent directly to students BankMobile account. Students should verify that their address in the system is accurate so there is no delay in receiving their funds. To view our institution’s contract with BankMobile, a Division of Customer Bank, click here.
- Travel advance checks may be picked up at the cashier window during normal hours of operation. Advance checks are not mailed.
- Travel reimbursement and other reimbursement checks for employees are distributed through interoffice mail.
Hours of Operation
New Bern Campus
Brock Administration Building, Room 211
Monday – Friday – 8:00 a.m. – 5:00 p.m.
Policies and Procedures
Payroll and Benefits
Select Payroll and Benefits for the Frequently Asked Question (FAQ)s and Payroll and Benefits Contact Information.
Forms (travel forms, direct deposit request, etc.)