Office of Institutional Effectiveness

2014-15 Fact Book Cover

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Mission Statement

The Department’s Mission is to progressively contribute to the strategic planning, policy formulation and decision-making processes of Craven Community College by advancing and providing timely and accurate quantitative and qualitative information, analyses and summary reports, and by providing leadership in Strategic Planning, Institutional Effectiveness, mission attainment, quality enhancement and accountability.


Craven Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to associate degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Craven Community College.

NOTE: Interested parties may use the contact information below (1) to learn more about the accreditation status of the institution, (2) to file a third-party comment at the time of the institution’s decennial review, or (3) to file a complaint against the institution for alleged non-compliance with a standard or requirement. Normal inquiries about the institution, such as admission requirements, financial aid, educational programs, etc., should be directed to the appropriate institution office and not to the Commission’s office.

Commission on Colleges
1866 Southern Lane
Decatur, Georgia 30033-4097
Phone: 404-679-4500

Program Accreditations

The following programs have earned accreditation by industry specific accrediting bodies:

ProgramAccreditorDate of last ReviewAny negative Action taken (Yes or No)
Physical Therapist Assistant (A45620)American Physical Therapy Association Commission on Accreditation in Physical Therapy Education 1111N Fairfax Street Alexandria VA 22314Fall 2012No
Health Information TechnologyAmerican Health Information Management Association (AHIMA) 233 N Michigan Avenue 21st Floor Chicago IL 60601June 2013No
Pharmacy TechnologyAmerican Society of Health-System Pharmacists (ASHP) 7272 Wisconsin Avenue Bethesda MD 20814July 2013No
Early Childhood EducationNational Association for the Education of Young Children 1313 L Street NW Suite 30 Washington DC 20005Spring 2012No
Manufacturing TechnologyNational Institute for Metalworking Skills (NIMS) 10565 Fairfax Boulevard Suite 203 Fairfax, VA 22030Spring 2010No
Automotive Systems TechnologyNational Automotive Technicians Education Foundation (NATEF) 101 Blue Seal Drive SE Suite 101 Leesburg, VA 20175 Spring 2011No negative action taken however due to a clerical error, the College let the accreditation expire and is working with NATEF to renew its accreditation
Aviation Systems TechnologyFederal Aviation Administration Part 147 Aviation Certification - FAA #CUMT104K FAA, Greensboro FSDO, EA-39 1301 S. Terminal Service Road Greensboro, NC 27409 Spring 2014No


Strategic Planning

  • Provide leadership and administrative support for the College’s multi-year and annual strategic planning processes, including development of component elements of the Strategic Plan.
  • Provide demographic, external and internal environmental scanning, market research information and other analyses to enable and advance strategic and operational planning.
  • Further the efforts of units/centers/departments in formulating their strategic and operational planning goals and actions and in addressing program/process effectiveness and goal attainment.

Institutional Effectiveness

  • Serve as a primary informational resource for the ongoing processes of Institutional Effectiveness and total quality management.
  • Support unit/center/department efforts at measuring student learning outcomes, completing accreditation studies and assuring continuous quality improvement.
  • Respond to administrative and faculty requests for information and as a resource for survey formulation, methodology and assessment regarding students, faculty/staff and other populations.

Institutional Research

  • Advocate the use of longitudinal, comparative and point-in-time informational data to support policy development and administrative decision making.
  • Assemble, analyze and disseminate institutional data and research reports in a proactive, objective and impartial manner, and advance the quality and efficiency of information flow.
  • Provide official data reports and survey completions to the North Carolina Community College System, Southern Association of Colleges and Schools and other external agencies, while serving as a clearinghouse and assuring reliable and valid MIS data submissions.
  • Support professional growth of faculty/staff in research, planning and assessment, fostering open and informed communications, analyses and collaborations.

Annual Departmental Goals

  1. Aid in the accountability of Craven Community college to its constituents, both internal and external, through collection, analysis and reporting of data and information in order to evaluate the College’s effectiveness in accomplishing its goals and mission.
  2. Provide a foundation for informed decision-making and planning.
  3. Provide technical, editorial, composition and coordination services for grant development activities.

Contact Information

Barker Hall

Office of Institutional Effectiveness
Barker Hall – Suite 109

Office of Institutional Effectiveness

Baker Hall- Suite 109

Mary C. Clark
Executive Director of Institutional Effectiveness
Emily Drake
Research and Assessment
Yasmin Santiago
Senior Administrative Assistant