Tuition Refund Appeal Request

Required fields are marked with an asterisk '*'.
Enter your Craven CC Student ID Number
Semester appealing for *
Received Financial Aid *
I have spoken to a Financial Aid Representative regarding the impact this appeal may have on my financial aid.
Reason for appeal *

Required Documentation

Please submit a typed letter to tuitionappeal@cravencc.edu explaining your situation and the reasons you feel the tuition appeal should be refunded. Include the reason you were unable to follow the usual refund/drop procedures. In addition, attach copies of the appropriate documentation needed to support the reason you checked. 

The responsibility to ensure that Craven Community College has recevied the needed documentation rests with the student filing this Appeal.
Required documentation for student illness:

A note from your physician or medical provider on their letterhead indicating the dates you were unable to attend class. The note must be signed by your physician or medical provider.

Excuse slips, copies of invoices, appointment confirmations, statements of insurance payments, etc are not acceptable documentation. DO NOT send copied of your medical records.
Required documentation for illness of immediate family member:

A note from your family member's physician or medical provider on their letterhead indicating the dates of illness and the need of a caregiver. The note must be signed by the physician or medical provider.

Excuse slips, copies of invoices, appointment confirmations, statements of insurance payments, etc. are not acceptable documentation.
Required documentation for death of a family member:

Submit a death certificate, obituary or death notice. Documents must clearly indicate the relationship of the deceased to the student. 

Immediate family is defined as: parent, grandparent, sibling, child, spouse.
Required documentation for military deployment:

A copy of the official deployment/reactivation notice. Deployment and reactivation dates must be within the semester you are appealing.
Required documentation for error in academic advising:

Error by Craven CC Personnel resulting in inappropriate course enrollment. Requests must be initiated through the Craven CC office where student was advised.
Required documentation for late notification of denial to a specific degree program:

Must provide supporting documents
Required documentation for institutional errors:

Institutional errors by Craven CC that cause the delay of administrative processes relative to registration or the delivery of financial aid funds. 
Required documentation for administrative difficulties:

Difficulties with internships, placements or practicums involving the single enrollment of a student – with supporting material from placement official.
Required documentation for technological difficulties:

Technological difficulties that can be substantiated by reliable evidence.
Required documentation for other: 

Provide a detailed account of the extenuating circumstance and submit copies of supporting documentation.

Submitting an Appeal 

Refund appeals will not be considered unless the student has officially withdrawn from the class(es) and was making satisfactory progress in the class(es) at the time of withdrawal (students who are receiving financial aid should check with the Financial Aid Office prior to withdrawal to determine what, if any effect this action may have on future financial aid eligibility).  

If a student has a grade other than a “W”, the student must first contact the instructor and/or the academic dean to determine whether or not the student is eligible to have the grade in question changed to a “W”.  If the change is granted, it must be submitted to the Student Services/Records Office, and processed by that office.

All tuition appeals must be submitted with supporting documentation using e-forms to the Dean of Student Services within three years from the beginning of the semester for which the charge was incurred.

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