This course provides participants with communication and interprersonal skills proven to help de-escalate volatile and potentially volatile situations. Topics include improving communication skills, defusing potentially volatile verbal encounters; the significance of non-verbal communication, empathy, and paraphrasing skills; and the concept of citizen and officer safety first. Course fee is waived for sworn/affiliated law enforcement officers.
Meeting times and locations:
11/06/25 - 11/07/25 Thur, Fri 8a - 12p
BSH
, Room 00102
11/06/25 - 11/07/25 Thur, Fri 1p - 5p
BSH
, Room 00102
Wait list information
This course has a wait list. Please email Workforce Development at wfdreg@cravencc.edu to request to be added to the wait list. Be sure to mention which course you are interested in.
Online registration not allowed
This course does not allow online registration. Please call 252-638-7248 for questions or additional information or email Workforce Development at wfdreg@cravencc.edu. Be sure to mention which course you are interested in.
This course is full
This course is currently full and does not offer a wait list. If you’d like to be notified when a future class becomes available, please complete a brief interest form. We will notify you when more courses become available.
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