Frequently Asked Questions Contents
Admissions FAQ
Visit our Applying to Craven page and select your student type for detailed instructions on the application process.
There is no fee to apply to Craven Community College!
Placement tests are required for admission to some programs. You may be eligible to waive this requirement if you have met score requirements on the ACT or SAT, taken placement tests at another college, or met certain GPA and course requirements at a North Carolina public High School. To see if you are eligible to waive placement testing requirements, or to schedule your placement test, contact Admissions at (252)638-7430, or Email Admissions.
Contact your high school and any other college that you have attended for information on requesting an official transcript. We can accept transcripts sent electronically through a third-party vendor (such as eScript or Parchment), or delivered in the original sealed envelope from the institution. Note that all transcripts received will require a minimum of 24 hours to process.
You will need to submit your homeschool transcript with official graduation date (including month, day, and year) in a sealed envelope.
You will need to submit your GED transcript (not diploma) – visit www.ged.com/ for more information on requesting your official transcript.
Fill out our Campus Tour Request form, and you will be contacted to confirm the details of your tour. We are excited to have you on campus!
WebAdvisor FAQ
To verify your ID, click on Current Students on the WebAdvisor screen, go to “Account Information” and click on “What is my User ID?” to find it.
- Go to WebAdvisor
- Before logging in for the first time, you will set up your password. Follow the directions below or view Active Directory/WebAdvisor Password Setup/Reset Tutorial with screenshots – PDF
- Click Reset Password in the lower right corner of the main page
- Select Reset Your Password
- Enter your username. If you do not know your username, view What is my User ID?.
- Click Next.
- Answer all of the challenge questions.
- Click Next.
- Enter your new password. Password Requirements (opens in new window)
- Click Next.
- You have successfully reset your password. If this is the first time you have used the reset portal, you will be asked to add additional security questions (optional). Click Finish to proceed.
- Once you’ve finished setting up your password and security questions, click Login at the top right side of the WebAdvisor main page.
- Enter your User ID and Password
- Click Submit
- Click Students

To Register for a Class:
- Log In to your WebAdvisor account
- Click on Students
- Click on Register for Classes
- Click on Search and register for sections
- Search and find the course that you would like to register for
- Select the course that you would like to register for
- Click on Submit
- Select Register from the Action box
- Click on Submit
IMPORTANT: If you receive a message that you don’t understand, please contact your advisor.
How do I add my name to the Waitlist on a course?
- Log In to your WebAdvisor account.
- Click on Students.
- Select Manage My Waitlist.
- Click on Waitlist from the Action list.
- Click on Submit.
How will I be notified?
If space becomes available, a notification is sent to your Craven Community College Student Email Account. You will have only 24 hours to register for the course. If you don’t check your emails/messages daily, please forward your emails/messages to an account you check daily. Computers are available on both campuses to check email.
What happens if I missed the 24 hour deadline?
If you missed the 24 hour period that you had permission to register, you will need to add your name back to the waitlist. Due to the way the system processes the waitlists, there’s no flexibility to go back and register.
Can I be on more than one Waitlist?
Yes, You CAN be on waitlists for different courses, but you CANNOT add your name to multiple waitlists for the same course.
Example: CIS-110-ND1 and ENG 111-NE1 – Yes CIS-110-ND1 and CIS-110-NE1 –
No How do I remove my name from the Waitlist on a course?
- Log In to your WebAdvisor account
- Click on Students
- Click on Manage My Waitlist
- Click on Remove from the Action list
- Click on Submit
How long do I need to watch for an opening?
Waitlists are available until three days before the end of each registration period.
What if another section is added? Please check WebAdvisor regularly for added sections. Changes are made until classes begin for each term. You can remove your name from a wait list and register for another section.
- From the WebAdvisor main page, click Log In (on the right of the screen).
- Enter your User ID.
- Enter your Password.
- Click Students.
- Under “Financial Information”, click “Make a Payment”.
- Click “Pay on My Account”.
WebAdvisor does not replace the relationship that students should have with their advisor. It is very important to communicate with you advisor to ensure that you are taking the correct classes. The financial aid office is available at (252)638-7216 to answer specific questions.
Military FAQs
If you served in the military, or are a military dependent, you may qualify for a program that could benefit you while attending Craven Community College. In order to determine eligibility, visit our Military Affairs Resource Center.
Visit www.vets.gov/education/apply/ for instructions on obtaining your CoE.
Log into your JST account, click on the ‘Transcripts’ tab at the top of the page, then click the ‘Official Transcript Request’ tab, type in Craven Community College, and verify the delivery method.
You may be eligible to receive credit for training completed with the military. You will need to send your Joint Services Transcript to Craven for evaluation.
You may be eligible for federal student aid beyond your military benefits. In order to apply for Federal Student Aid, you will need to fill out a Free Application for Federal Student Aid, or FAFSA.
Craven is proud to have an active Collegiate Veteran Association (CVA). For information on meetings & activities, Email Wayne Barnet.
Financial Aid FAQ
- Grants – This is money that you do not have to repay.
- Work Study – This is money you actually earn. The college provides employment opportunities that will help pay for college.
- Scholarships – These funds do not have to be repaid; however, there are often stipulations attached to the award. Contact the financial aid office for scholarship information and applications.
In order to be considered for state aid, as well as federal campus-based programs (Federal Pell Grant, Federal SEOG and Federal Work-Study), the FAFSA must be complete. The college may request additional information to complete the award. You will be notified through email what information is needed. Craven’s priority deadline for processing of financial aid for fall semester is June 1 each year. All information needed is required by this date to meet the deadline.
In order for us to receive your application electronically, it is important that you include our school code on your application.
For example: the 2018-2019 FAFSA will require 2016 tax information.
General FAQ
Anywhere except spaces designated as “Visitor Parking.”
New Bern Campus: One Stop located in the Student Center, Room 100.Havelock Campus: Redd Building. Staff and Faculty permits are issued at the Security Office.
The bookstore is located on the New Bern Campus in the Business and Information Technology (BIT) Building. Or visit the bookstore Online: Craven Community College Bookstore
Tuition can be paid at:
New Bern Campus: Room 103 (Across from First Stop) in the Student Center.
Havelock campus: Room 104 of the Redd Building.
Online: WebAdvisor
Information is available through the Financial Aid office.
The Financial Aid office is located on the New Bern Campus, Room 109 in the Barker Hall Building
Transcripts can be requested digitally or using a paper form. Visit the Registrar’s office for more information about ordering official transcripts.
Enrollment Verification can be obtained from the Registrar’s office by completing an Enrollment Verification Request Form.
Please contact Mr. Damonte Stancil, Administrative Assistant to Student Services, for your advisor assignment at (252)635-3795.
Advisors are professional faculty or staff trained to assist students with navigating their academic planning and career goals. Advisors make referrals to the counselors when concerns arise that may hinder a student’s academic success.
Counselors at Craven assist students with personal, social, and mental health wellness. We offer an additional layer of support services to assist students in maximizing their potential toward academic, vocational and life goal success. We network and collaborate closely with the various community resources and mental health experts, and refer students when necessary.
On the New Bern Campus, a Cafe is located in the Student Center, and a snack bar is located in the Bookstore. The Havelock Campus has a snack bar is located in the Redd Building.
Craven Community College has many clubs and organizations. Learn more about campus activities by visiting on our website: Student Clubs and Organizations or First Year Experience. Club meetings and other events are posted on the Craven Community College calendar and posted on student information boards located in each building on campus. Students will also receive Panther Tracks, a weekly event update sent to their student email.
The R.C. Godwin Memorial Library is located on the second floor of Barker Hall (Building A) on the New Bern campus. Library hours are posted on our website.
Computer labs are available on campus at the Godwin Memorial Library and the Academic Skills Center.
View our Academic Calendar for specific semester dates.
View our Academic Calendar for specific holiday or school break dates.
Every student will receive a Craven Community College student Email account. Visit the Student Email page for more information.