State Authorization enables institutions to provide educational programs and courses to individuals who are local students, out-of-state students, and distance learners. Institutions must be authorized to deliver educational activities such as online learning, non-classroom experiences, proctoring, professional licensure, and marketing. State Authorization allows Craven Community College to provide educational services to students who live outside of North Carolina. Compliance with individual state requirements is now part of the Higher Education Opportunity Act 2008, Emended 2010. H 600.9 (c).
Student Complaint Information
Craven Community College desires to resolve grievances, complaints and concerns in an expeditious, fair, and amicable manner. Individuals who desire to resolve a grievance may review the Student Complaint Process – (pdf) and complete the the Student Complaint Form.
Craven Community College Contact:
Accreditor Complaint Information
The regional accreditor (SACSCOC) has a complaint process available if an individual has evidence that an institution significantly violates the established standards. Please review and complete the Accreditor’s Student Complaint Process and Form – (pdf) to submit a complaint to SACSCOC.
Southern Association of Colleges and Schools Commission on Colleges
1866 Southern Lane
Decatur, GA 30033
SARA North Carolina Information
If a complaint cannot be resolved internally, students may file a complaint with State Authorization Reciprocity Agreement North Carolina (SARA NC) using the SARA NC Student Complaint Process and SARA NC Student Complaint Form – (pdf).
SARA North Carolina Contact:
SARA North Carolina
Attn: Terrence R. Scarborough, M.P.A.
North Carolina State Education Assistance Authority
P.O. Box 14103
Research Triangle Park, NC 27709
(919)549-8614 ext 4660
State Agency Complaint Process
State Agency Contact:
North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina System Office
910 Raleigh Road, Chapel Hill, NC 27515-2688
State Portal’s website address – North Carolina Post-Secondary Education Complaints
Email Student Complaints
State Authorization Liaisons per State
Students residing outside of North Carolina may also file a complaint with their individual state. Contact information for each state may be found on the Student Complaint Agency’s Contact Information – (pdf) for each State link.
Professional Licensure Disclosures
In addition to the institution’s accreditation, some programs offered at Craven CC result in the participants earning a license or certification. These programs have earned accreditation by industry specific accrediting bodies. Please use the contact information for Professional Licensing Boards to learn about the required licensing or certification for your desired program, and the state specific requirements if you are a non-North Carolina resident that wishes to participate in one of these programs.
If you are not a resident of North Carolina and you are taking an online course or hybrid program leading to professional licensure, please contact the dean of the degree program at Craven Community College to discuss licensure options prior to beginning your course of study.