Office Assistant

Job description

The Job Summary:

Day-to-day activities include: office reception, office cleaning, shredding, entering patient information into the computer, and filing. Managing the postal needs, postage, pickups, mailings, etc. Direct responsibility for the management of the answering service contract. The office assistant must be able to answer multiple phone lines. The position requires the ability to have empathy with patients. The OA will have to assist with staffing the clients daily. Rotate the on-call phone on evenings and weekends for additional pay.

Organizational Relationship: Reports directly to the Agency Director

Risk Of Occupational Exposure To Bloodborne Pathogens: C: No Exposure

Qualifications:

Associate degree (preferred)

High School graduate or proof of post-secondary education if high school transcript is unavailable

At least one year of working in the Medical field in an office setting

Computer literate in MS Word and Excel

Organized, meticulous, and gives attention to detail.

Must be able to read, write, and maintain simple records in English.

Excellent Telephone skills

Must have a criminal background check.

Responsibilities:

· Office reception functions

· Enters referral information into the system

· Assures phones are answered in a professional and courteous manner.

· Ordering of office supplies and forms.

· Managing the cleaning contract, shredding pickups, etc.

· Manages the postal needs (postage, pickups, mailings).

· Responsible for managing the Answering service contract, handling and processing complaints, and forwarding the complaint log to the Agency Director/ QA Committee.

· Distributes and receives employee surveys annually.

· Telemarketing Agency services.

· Assists in all activities that are required of the Agency Director.

· Is productive and uses time efficiently.

· Follows instructions, is punctual, and attendance is acceptable.

· Is self-reliant and plans appropriately.

· Participates in the Agency QA program.

· Other duties as assigned.

Functional Abilities:

Must be able to read 12-point or larger type.

Must be able to lift and stoop effectively to perform the above-listed responsibilities.

Must be able to hear adequately with no more than an amplifier on the phone and effectively communicate in English.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Bereavement leave
• Dental insurance
• On-the-job training
• Paid jury duty
• Paid orientation
• Paid sick time
• Paid time off
• Vision insurance

Medical Specialty:

• Geriatrics
• Home Health

Schedule:

• Day shift