The Customer Service certificate program will teach you how to master three of the most important customer service qualities: professionalism, patience, and a people-first attitude. You’ll also learn the fundamentals of business, management, computers, and marketing.
This is a certificate program and requires fewer credits and less time to complete than a degree or diploma program. Certificate programs can be taken alone but are often taken along with other Accounting and Finance programs.
This certificate is also available to high school students through our Career & College Promise program.
Learn more about this program’s student outcome data.
Skills You’ll Learn
The Customer Service program is focused on job-related skills in the following areas:
- Increasing professional readiness and marketability
- Demonstrating excellent customer service
- Understanding the basics of business, computers, management, customer service, and marketing
Program Benefits
There are many benefits that can come from completing the Customer Service program, including:
- Enhanced reputation
- Promotion opportunities
- Increase in salary
Plan of Study
The recommended course sequence for this program and a complete list of related classes are available in the Academic Catalog. Click the button below to view a copy of this plan of study, which is also available as a PDF.