Customer Service Excellence

Main Campus
HRD-CUSTSVC-84927
Start Date:
End Date:
Price: $70
This course provides employability skills training for unemployed and underemployed adults. The curriculum framework must address each of the six core HRD components: 1) assessment of an individual’s assets and limitations, 2) development of a positive self-concept, 3) development of employability skills, 4) development of communication skills, 5) development of problem-solving skills, and 6) awareness of the impact of information technology in the workplace.
Meeting time:
Mon 09/28/26 12:30p - 4:30p
Orringer Hall , Room 100
Main Campus
800 College Ct, New Bern NC 28562

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