Medical Office Administration: General Certificate

Nurse on phone by computer

Medical Office Administration: General Certificate

Program Code: C25310G / C25310HG

If you prefer the administrative side over the clinic side of health care, our Medical Office Administration (MOA) program can prepare you for employment in medical and other healthcare-related offices. You will cover topics including medical terminology, medical office procedures, medical insurance and billing, introduction to computers, and keyboarding.

This is a certificate program and requires fewer credits and less time to complete than a degree or diploma program. Certificate programs can be taken alone but are often taken along with other Health programs.

The MA program also offers degree, diploma, and additional certificate options.

Skills You’ll Learn

The Medical Office Administration program is focused on job-related skills in the following areas:

  • Demonstrating ethical behavior and interpersonal skills needed to function in a diverse medical office environment, as well as competency in the use of medical-specific software
  • Producing a variety of business and medical documents following current healthcare standards
  • Preparing accurate documentation for out-patient medical diagnoses and procedures

Career Opportunities

There are many employment opportunities for Medical Office Administration graduates, including:

  • Dental offices
  • Hospitals
  • Insurance companies
  • Laboratories
  • Medical offices
  • Medical supply companies
  • Other healthcare-related organizations

Plan of Study

The recommended course sequence for this program and a complete list of related classes are available in the Academic Catalog. Click the button below to view a copy of this plan of study, which is also available as a PDF.

View Plan of Study(link is external)

Questions others are asking.

We offer several credentials that provide the flexibility you need. Most degree programs last two years and provide the most in-depth study of a particular subject. Diplomas and certificates take less time and are often taken in conjunction with other degree programs. Specialized training is also available for workforce development programs that are completed in less than a year.

The MA program teaches both medical office and clinical skills, while MOA only teaches office skills. Both programs will qualify a graduate to work at a doctor’s office or clinical in an administrative capacity. The MA program will also qualify a graduate to work in the clinical or laboratory aspect, assisting with patient care in the examination room or laboratory.

The HIT program teaches a wider spectrum of billing and coding, that qualifies an individual to do billing and coding in both a hospital and a doctor’s office or clinic. The MOA program provides a reduced overview of the billing and coding associated with a doctor’s office or clinic, and not the hospital side. The HIT program is accredited by CAHIIM, so graduates are eligible to take the RHIT certification exam through AHIMA. The MOA program is approved by the state, but Generalists will not have the content required to take the CPC (coding) certification exam through AAPC.

The certificate programs do provide some foundational knowledge but are not sufficient to qualify for a national certification exam in Medical Office Administration, Medical Assisting, or Health Information Technology.  Medical Assistants are eligible to sit for the national certification exams with a diploma, while both Medical Office Administration and Health Information Technology require an associate degree to be eligible for their national certification examination.

Contact Information

Health Sciences
Perdue Hall
New Bern Campus
252-639-2025

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